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"I recently had the need to search for a better and more affordable health plan for myself and my family. After getting frustrated trying to compare plans on my own, I called Nevada Benefits and spoke with Nikki Vallone.
Nikki immediately provided me with the information I needed and recommended the best health plan based on our needs. I called Nikki several times as I filled out the necessary forms, and she was always available and happy to answer my questions. She is not only knowledgeable, but also friendly anad professional. I felt like she was on my side.
I just wanted to let you know what a wonderful employee you have in Nikki. I asked her to send me some of her business cards so I can share them with fellow small business owners like me who may be in need of Nevada Benefits' services.
By the way, when I emailed Nikki a few days ago to ask how I might obtain information o n my new provider's doctors, I received what I'd asked for very next day. That's customer service."
- Kim Becker, Las Vegas NV
"I like working with Nevada Benefits because I get honest, straight forward information, prompt assistance, answers to my questions and great customer service. They have the ability to communicate information clearly, thoroughly and precisely and give honest advice based on the facts. Their customer service attitude is like nothing I have seen in this town - always positive, willing and able to help figure out issues and resolve problems and you never feel like you are bothering them. They know their business inside and out and provide me with the information and support I need to do my job well (and they are nice)."
- Barbara Walderman, Office Manager, Las Vegas NV
"I love working with Nevada Benefits because they are always totally accommodating. I am always calling Phil on Sunday evenings about things and he is always available and helpful."
- Marcy Kulic, MD, Henderson, NV
"It has been a pleasure working with Nevada Benefits. They are very dependable and there for you when you need them. Nevada Benefits is prompt and has an exceptional follow through. I highly recommend them for all of your insurance needs."
- Sherrilyn Saunders, Accounting, Las Vegas, NV
"I have been involved with Nevada Benefits for nearly three years and the reason I am still with you is Trish Brown. Trish gives exceptional service. Whenever I have a problem or concern it is handled promptly and professionally. She is always looking out for our best interests and in finding us the best insurance value. Trish recently asked if I could write a few lines explaining why we are with Nevada Benefits and I have to say the reason is Trish Brown."
- Melonie Cook, Office Manager, Las Vegas, NV
"We've enjoyed working with you on our medical/dental insurance. You always take care of us when we need help. It's important to us to have a good working relationship with organizations we deal with and you give us that personal attention we like. Plus you have gone the extra mile to take care of any issues we've had."
- Dolly Schoos, Accounting Manager, Las Vegas, NV
"I have had the pleasure of working very closely with Phil Randazzo and Trish Brown at Nevada Benefits for the past several years. Both Phil & Trish have dedicated their time and expertise year after year. They have treated our account as though they were shopping for health care benefits for their own employees, and have gone the extra mile to ensure that we are getting the best value for our employees, as well as the best price possible. When we call on Nevada Benefits, it's not like calling on our broker; it's more like calling a member of our own team. I would highly recommend Nevada Benefits to any company in the market for any of the benefits they offer."
- Elizabeth Pritchard, Personnel & Administration Manager, Las Vegas NV
"In my experience with Nevada Benefits, the entire staff has been knowledgeable, helpful and prompt with responses. My questions are answered courteously and professionally. Using Nevada Benefits has proven to be a beneficial decision for my company."
- Stacey Suter, Office Manager, Las Vegas NV
"After calling a dozen agents (getting 7 voice mails and no return phone calls) it was great to have someone give me quotes immediately on all the different plan in Nevada."
- Shelly Torres, Las Vegas, NV
"When I was having a problem at the pharmacy when my daughter was sick last Saturday night, I asked the pharmacy to call your office for help. You answered the phone and got my prescription filled for my co-pay (it would have cost me $96.00 without my card that night). Thanks Phil, I really didn't think you guys were open 7 days a week. I appreciate your help."
- Vinicia Adler, Las Vegas, NV
"I appreciate your expertise and assistance in getting my medical claims headed in the right direction."
- Kate Busico, Las Vegas, NV
"Thanks so much. Trish, it is such a pleasure to work with someone who is so conscientious about her job. We all deal with people who aren't, and it is, quite frankly, very refreshing. You're to be commended!! Take care and thanks again."
- Rebecca C, Las Vegas, NV
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